Contact information
PTU SHOP CONTACT INFORMATION
Last updated: July 16, 2026
PTU Shop is operated by Peak Transformation University, LLC under the Peak Transformation University™ brand.
CUSTOMER SERVICE AND ORDER SUPPORT
For questions regarding:
• products;
• orders;
• shipping;
• tracking;
• returns;
• refunds;
• damaged or incorrect items;
• customization; or
• PTU Shop policies,
contact:
PTU Shop Team
Email:
shop@peaktransformationuniversity.com
Public business and customer-contact address:
300 Lenora St.
Seattle, WA 98121
United States
Telephone:
(425) 341-3383
Please include your order number when contacting us about an existing order.
Do not send products to this address unless PTU Shop has first provided written return instructions.
LEGAL BUSINESS INFORMATION
Legal business name:
Peak Transformation University, LLC
Trading names:
PTU Shop
Peak Transformation University™
Jurisdiction of registration:
State of Washington, United States
Business registration number:
Washington UBI: 605 998 712
Registered office:
100 N Howard St Ste R
Spokane, WA 99201
United States
The registered office is maintained for service of process, legal notices, and official business correspondence. It is not PTU Shop’s customer-service, fulfillment, or product-return address.
EUROPEAN ECONOMIC AREA AND INTERNATIONAL CUSTOMERS
Customers located in the European Economic Area or other international jurisdictions may contact PTU Shop using the customer-service email and public business address listed above.
VAT registration status:
Peak Transformation University, LLC is not currently registered for VAT in the European Union.
Customs duties, import taxes, value-added tax, brokerage charges, or similar charges may apply depending on the customer’s destination and the manner in which taxes are collected at checkout.
For additional information, review:
Privacy Policy:
https://ptushop.peaktransformationuniversity.com/policies/privacy-policy
Return and Refund Policy:
https://ptushop.peaktransformationuniversity.com/policies/refund-policy
Shipping Policy:
https://ptushop.peaktransformationuniversity.com/policies/shipping-policy
Terms of Service:
https://ptushop.peaktransformationuniversity.com/policies/terms-of-service
PRODUCT RETURNS
Neither the Seattle public business address nor the Spokane registered office is an authorized product-return address.
Do not mail products to PTU Shop, Peak Transformation University, LLC, Shopify, Printify, a production provider, or either address listed above unless PTU Shop has provided written return instructions.
Unauthorized returns may not be received, identified, tracked, refunded, replaced, or reshipped.